At Abqu (“we”, “us”, or “our”), your privacy matters. This Privacy Policy explains what data we collect, why we collect it, and how we protect it when you use our API gateway, website, and related services (“Service”). We follow a “developer-first, minimal data” approach.
🔒 Key promise — We never train models on your prompts or responses. Your data is yours. We only log enough to operate and secure the Service.
We collect only the data required to provide, maintain, and improve the Service. This falls into two categories:
When you create an account, we ask for your email address. If you purchase credits, our payment processors (Paddle, Lemon Squeezy, or Stripe) collect billing details; we never store full credit card information. We retain transaction history for tax and accounting purposes.
When you call our API, we automatically record:
We do not permanently store the actual prompt or response content unless you explicitly opt in (e.g., to help debug a problem). Any temporary debugging captures are deleted within 7 days.
Our marketing site (abqu.com) uses minimal first-party analytics to count page views and referrers. We do not use Google Analytics or external tracking scripts that share data with third‑party advertising networks.
We never sell your personal data. We share data only in the following limited circumstances:
We do not share your API usage logs with any third party for advertising or marketing purposes.
Account information is retained as long as your account is active. API usage logs are kept for 30 days for operational analysis and security investigation. After that, aggregated metrics (total tokens per day, per account) may be kept indefinitely, but raw logs are deleted. You may request deletion of your account by emailing service@abqu.com; we will delete your personal information within 30 days, except where we need to retain transaction records for legal/financial compliance (up to 7 years).
Depending on your jurisdiction, you may have the right to:
To exercise these rights, contact us at service@abqu.com. We will respond within 30 days.
Our website uses essential cookies only (e.g., to remember your session if you log into the developer portal). We do not use persistent cookies for tracking. You can disable cookies in your browser, but some parts of the developer portal may not function properly.
Abqu operates globally. Your data may be processed on servers located in the United States, Singapore, or Europe, depending on where our infrastructure providers are located. We ensure appropriate safeguards (such as Standard Contractual Clauses) are in place when transferring data from the European Economic Area.
Our Service is not directed to individuals under 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us, and we will delete it.
We take security seriously: we encrypt data in transit (TLS 1.3), use API keys with least‑privilege access, and regularly review our infrastructure. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
We may update this Privacy Policy occasionally. Material changes will be announced via email or a notice on our website. Your continued use of the Service after the effective date constitutes acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please email us at service@abqu.com or write to our data protection officer (as displayed on our website).
📬 We’re transparent and accessible. Need to delete your data? Want to know what we store? Just ask: service@abqu.com — we reply within one business day.